Business – The Investigator News https://theinvestigatornews.com More than Just News Tue, 09 Jun 2026 10:13:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://theinvestigatornews.com/wp-content/uploads/2018/10/cropped-ms-icon-310x310-32x32.png Business – The Investigator News https://theinvestigatornews.com 32 32 Affordability Is More Than Price: A Framework for Consumer Relevance https://theinvestigatornews.com/2026/06/affordability-is-more-than-price-a-framework-for-consumer-relevance/#utm_source=rss&utm_medium=rss&utm_campaign=affordability-is-more-than-price-a-framework-for-consumer-relevance https://theinvestigatornews.com/2026/06/affordability-is-more-than-price-a-framework-for-consumer-relevance/#respond Tue, 09 Jun 2026 10:13:40 +0000 https://theinvestigatornews.com/?p=8593 Affordability is often reduced to price. That is a narrow and outdated view. In reality, affordability is a multi-dimensional system shaped by when people pay, where they access services, how pricing fits into their lives, and how long that value can be sustained. Brands that understand this move beyond discounting and build deeper, lasting relevance.

When pricing matters

Affordability begins with timing. In Uganda, income is rarely predictable or evenly distributed. Consumers earn and spend in cycles, which means rigid monthly commitments can feel inaccessible even when the total cost is reasonable.

Flexible timing models make a critical difference. Weekly subscriptions, pay-as-you-go options, or staggered payment structures allow customers to align spending with cash flow. This transforms affordability from a fixed price point into something more practical: a product that fits the rhythm of everyday life.

If pricing does not match when people can pay, it will not feel affordable, regardless of how low it is.

Where pricing matters

Affordability is also determined by access. It is not just about how much something costs, but how easily a customer can pay for and use it.

In Uganda, mobile money has fundamentally changed this equation. By embedding payments into platforms that people already trust and use daily, brands remove friction and expand reach across income segments. Affordability, in this context, becomes a distribution advantage.

Products feel more accessible and therefore more affordable when they meet customers where they already are. Brands that fail to integrate into these ecosystems often remain out of reach, even if their pricing is competitive.

How affordability works

Affordability is ultimately experienced through interaction. Flexibility plays a central role: the ability to upgrade or downgrade, control usage, or pause and resume services gives customers a sense of control.These are not just operational features; they are signals of empathy. They show that a brand understands the realities customers face.

Equally important is perceived value. Consumers are not looking for the cheapest option; they are looking for the option that makes the most sense. Strong brands position themselves as attainable without appearing compromised.

The experience around a product also defines its affordability. Transparent pricing, simple onboarding, and consistent service reinforce value. By contrast, hidden fees, complexity, or unreliability quickly erode it.

How long affordability matters

Affordability must be sustained over time. Short-term price cuts can drive uptake, but they rarely build lasting relationships. In fact, constant discounting weakens brand positioning and trains customers to delay purchases in anticipation of promotions.

True affordability is designed into the product and its delivery. It ensures that customers can continue to engage without strain, while the brand maintains its value and viability.The goal is not just to attract customers through affordability, but to retain them through consistent, dependable value.

Beyond price cuts

Price reductions alone are not a strategy. Affordability is a system one that must align timing, access, experience and sustainability.

Brands that get this right do more than lower barriers to entry. They expand participation, build loyalty, and remain relevant in a dynamic market.

Affordability, then, is not about being the cheapest option. It is about being the most practical and meaningful choice in the lives of consumers.

The writer is the Head of Marketing at MultiChoice Uganda.

By Colin Asiimwe

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CENTENARY BANK COMES TO BUKWO! Residents celebrate easier access to cash and banking services, New ATM expected to boost business and financial inclusion https://theinvestigatornews.com/2026/06/centenary-bank-comes-to-bukwo-residents-celebrate-easier-access-to-cash-and-banking-services-new-atm-expected-to-boost-business-and-financial-inclusion/#utm_source=rss&utm_medium=rss&utm_campaign=centenary-bank-comes-to-bukwo-residents-celebrate-easier-access-to-cash-and-banking-services-new-atm-expected-to-boost-business-and-financial-inclusion https://theinvestigatornews.com/2026/06/centenary-bank-comes-to-bukwo-residents-celebrate-easier-access-to-cash-and-banking-services-new-atm-expected-to-boost-business-and-financial-inclusion/#respond Tue, 09 Jun 2026 09:59:46 +0000 https://theinvestigatornews.com/?p=8590 Centenary Bank has expanded access to banking services through alternative channels in Bukwo district with the launch of a new deposit-enabled ATM aimed at bringing financial services closer to residents in and around the community.

For many years, residents of Bukwo and neighboring Kween district have had to travel up to 68 kilometers to Kapchorwa branch to access banking services. The challenge has been particularly significant for the growing number of residents and travelers in and around the area, from farmers, traders, teachers, and other salaried workers.

The new ATM located near Talanta Bukwo Electronics, one of the bank’s major agents in Bukwo Town Council, will boast the availability of alternative financial services. Customers and non-customers of the bank will be able to make withdrawals, deposits, and other transactions without travelling to Kapchorwa.

The new facility is expected to directly serve more than 5,000 people across Bukwo and Kween districts while also supporting about 20 Centenary Bank agents who will now be able to rebalance their float from the ATM, thereby improving liquidity and service delivery within the agency banking system.

Speaking at the launch, Ms. Sarah Achan, Centenary Bank Regional Manager Eastern Region, noted that the investment reflects the bank’s continued commitment to extending financial services closer to underserved communities and supporting economic growth in remote areas.

“Access to banking should not be determined by distance. We understand the challenges our customers in Bukwo have been facing for years in travelling long distances for basic banking services. This ATM brings convenience closer to our community and strengthens our commitment to financial inclusion,” she said.

The ATM was officially commissioned by the Bukwo District Chairperson, Mr. Chesol Tom Kwomu and Fr. Emmanuel Omunyokol from St.James Catholic Parish, Kapchorwa.

Centenary Bank remains committed to empowering communities through accessible, convenient, and innovative financial solutions that support remote and underserved communities across Uganda.

About Centenary Bank:

Centenary Bank is the leading commercial microfinance Bank in Uganda, serving over 3.4 million customers through to 8,000 Cente Agents, 81 branches and 210 ATMs across the country. The bank also has various digital channels including CenteMobile, CenteAgent, CenteOnline and CenteVisa debit and prepaid cards. Its mission is “To provide appropriate financial services, especially microfinance to all people, in a sustainable manner and in accordance with the law.”

Beatrice Lugalambi

General Manager Corporate Communications and Marketing, Centenary Bank,

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FUEL CRISIS ROCKS UGANDA: Petrol Stations Shut Down as Dealers Count Heavy Losses, Motorists Brace for Higher Prices and Possible Shortages https://theinvestigatornews.com/2026/06/fuel-crisis-rocks-uganda-petrol-stations-shut-down-as-dealers-count-heavy-losses-motorists-brace-for-higher-prices-and-possible-shortages/#utm_source=rss&utm_medium=rss&utm_campaign=fuel-crisis-rocks-uganda-petrol-stations-shut-down-as-dealers-count-heavy-losses-motorists-brace-for-higher-prices-and-possible-shortages https://theinvestigatornews.com/2026/06/fuel-crisis-rocks-uganda-petrol-stations-shut-down-as-dealers-count-heavy-losses-motorists-brace-for-higher-prices-and-possible-shortages/#respond Mon, 01 Jun 2026 09:21:34 +0000 https://theinvestigatornews.com/?p=8429 Uganda is facing a growing fuel crisis as petroleum dealers across the country begin shutting down operations, citing unsustainable fuel prices and shrinking profit margins.A nationwide survey conducted by The Investigator has revealed that dozens of fuel stations in major towns and trading centres are either operating on limited stock or have temporarily closed their doors as the cost of replenishing fuel supplies continues to rise.The crisis is triggering anxiety among motorists, transport operators, businesses and ordinary consumers who fear that the situation could worsen in the coming weeks.

Dealers Throw In The Towel

In Kigumba, Kiryandongo District, fuel station operator Bashir Munir says he had no option but to suspend operations.“We can no longer afford to do business under the current circumstances. The cost of acquiring fuel has become extremely high and the margins are no longer sustainable. We have decided to temporarily close until the situation stabilises,” Munir told The Investigator.His decision reflects a growing trend among small and medium-sized fuel dealers who say they are struggling to stay afloat amid rapidly rising wholesale fuel prices.Many operators complain that every new delivery arrives at a higher cost than the previous one, making it nearly impossible to predict prices or maintain profitable operations.

Stations Prepare To Close

In Jinja-Njeru, another fuel dealer, Phoebe Lunkose, says her station may soon join the growing list of closures.“We cannot pretend that everything is normal. We are buying fuel at much higher prices than before. Passing all the costs to customers is difficult because they are already struggling. Once our current stock runs out, we shall temporarily close and wait for the market to return to normal,” she said.Lunkose noted that many customers are reducing fuel purchases, with some motorists opting to buy smaller quantities while others are leaving their vehicles parked altogether.According to dealers, reduced customer demand combined with expensive supplies has created a dangerous business environment.

Gulu Feels The Heat

Northern Uganda has been particularly affected by the fuel price surge. Gilbert Lubangakene, a fuel dealer in Gulu City, says his business has reached breaking point.“At first we increased prices to reflect the higher costs, but customers complained. Now it has become difficult even to restock. We have decided to close temporarily because continuing operations would only increase our losses,” he explained.A survey of fuel stations in Gulu revealed that petrol prices have climbed to as high as Shs10,000 per litre, while diesel is selling for about Shs9,500 per litre.These prices are among the highest recorded in recent years and have significantly affected transportation and business operations throughout the region.

Transport Costs Shoot Up

The fuel crisis is already rippling through Uganda’s economy. Taxi operators, truck drivers and boda-boda riders say their earnings are being eroded by the rising cost of fuel.Several transport operators interviewed by The Investigator warned that passenger fares and cargo transportation charges are likely to increase if fuel prices remain elevated.In Kampala, some drivers reported spending nearly twice as much on fuel compared to previous months.“This situation is becoming unbearable,” said one taxi operator. “If fuel prices continue rising, we shall have no choice but to increase transport fares.”Higher transport costs are expected to push up prices of essential commodities, affecting households already grappling with the high cost of living.

Kampala Stations Remain Open

While smaller dealers in upcountry districts are struggling, larger fuel companies in Kampala continue to operate, although prices have also risen significantly.Major fuel retailers, including stations operated by Shell, are currently selling petrol at approximately Shs6,500 per litre while diesel is retailing at about Shs6,200 per litre.Although these prices are lower than those reported in Gulu and other remote locations, consumers say they are still feeling the pressure.Motorists interviewed in Kampala described the situation as one of the most challenging periods for fuel consumers in recent years.Some have begun reducing unnecessary travel, while others are turning to public transport to minimise fuel expenses.

Government Seeks To Calm Fears

Despite growing concerns across the country, government officials insist that Uganda’s fuel supply remains stable. Last month, the Ministry of Energy and Mineral Development assured Ugandans that there was no immediate threat to national fuel stocks.Speaking during a press briefing at the Uganda Media Centre, Permanent Secretary Eng. Irene Bateebe acknowledged that international developments were exerting pressure on fuel markets.According to Bateebe, instability in the Middle East and disruptions associated with the Strait of Hormuz have significantly affected global oil supply chains.The Strait of Hormuz is one of the world’s most important oil transit routes, with millions of barrels of crude oil passing through the waterway every day. Any disruption in the area immediately affects global energy markets.

Middle East Tensions Blamed

Energy experts say geopolitical tensions in the Middle East have caused international oil prices to rise sharply.The uncertainty has increased freight charges, shipping expenses and insurance costs for petroleum products being transported around the world.

These additional costs are eventually passed on to consumers.Industry analysts warn that countries such as Uganda, which rely heavily on imported petroleum products, are especially vulnerable to global market disruptions.“Uganda imports all its refined petroleum products. Any shock in the international market automatically affects local pump prices,” said an energy analyst familiar with regional fuel markets.

Fears Of Worse Days Ahead

As fuel dealers continue to close their stations and motorists grapple with rising prices, concerns are mounting that the crisis could deepen if global oil market instability persists.Business owners fear that prolonged fuel shortages or further price increases could slow economic activity, disrupt supply chains and increase inflation.For ordinary Ugandans, the impact is already being felt in transport fares, commodity prices and household budgets.Many are now watching developments closely, hoping that international tensions ease and fuel prices begin to fall.Until then, the country’s fuel sector remains under immense pressure, with both dealers and consumers bracing for uncertain days ahead.

By Investigative Desk

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Cash bonanza: Centenary Group contributes Shs138 million to support Kasese Diocese preparations for Uganda Martyrs Day celebrations https://theinvestigatornews.com/2026/05/cash-bonanza-centenary-group-contributes-shs138-million-to-support-kasese-diocese-preparations-for-uganda-martyrs-day-celebrations/#utm_source=rss&utm_medium=rss&utm_campaign=cash-bonanza-centenary-group-contributes-shs138-million-to-support-kasese-diocese-preparations-for-uganda-martyrs-day-celebrations https://theinvestigatornews.com/2026/05/cash-bonanza-centenary-group-contributes-shs138-million-to-support-kasese-diocese-preparations-for-uganda-martyrs-day-celebrations/#respond Tue, 26 May 2026 16:01:00 +0000 https://theinvestigatornews.com/?p=8334 Centenary Group hosted the Bishop of Kasese Diocese, Rt. Rev. Francis Aquirinus Kibira Kambale, at the Centenary Bank headquarters at Mapeera House, Kampala for mass as the diocese prepares to animate the Uganda Martyrs Day celebrations this year.Uganda Martyrs Day is commemorated annually on 3rd June in remembrance of the Uganda Martyrs who were executed between 1885 and 1887 for their faith. The celebrations attract millions of pilgrims from Uganda, across Africa and other parts of the world.However, due to the recent Ebola outbreak, the government of Uganda has temporarily postponed this year’s annual national celebrations at Namugongo as a precautionary public health measure. Bishop Kibira noted during the visit that the Uganda Episcopal Conference has since directed that this year’s Martyrs Day commemorations be celebrated within respective dioceses and parishes across the country until further guidance is issued. Despite this adjustment, there remains an opportunity to contribute meaningfully towards the successful commemoration of the Martyrs Day celebrations.

The Executive Director Business, Centenary Bank, Mr. Joseph Kiwanuka Balikuddembe commended the Diocese of Kasese for the dedication and commitment demonstrated in organizing one of the country’s most significant religious events.Over the years, the bank has supported various church activities across the country through church construction projects and renovations, church financial literacy trainings, women and youth church events, parish day celebrations, priestly ordinations, pastoral missions and donated church pews and other liturgical items.“Centenary Bank believes that banking goes beyond financial services to transforming lives, strengthening communities, and creating opportunities. Every year, the bank allocates 1.5% of its previous year’s profits towards Corporate Social Responsibility initiatives targeting key sectors such as education, health, environmental stewardship, the Church and community development,”

Mr.Balikuddembe said.

As such, Centenary Group this year is contributing UGX 70 million in cash towards the Uganda Martyrs Day celebrations, comprising UGX 40 million from Centenary Group and UGX 30 million from Centenary Bank, in addition to in-kind support valued at nearly UGX 68 million.Receiving the contribution, Bishop Kibira appreciated Centenary Bank and the Group for the continued partnership and support towards the Church and the faithful. He expressed that this support is not only a contribution towards the success of the event, but also a demonstration of faith, solidarity, and commitment to the spiritual and social well-being of our people. He further encouraged the faithful once again to prepare and pray from their respective parishes as guided by the Uganda Episcopal Conference, and observe the Standard Operating Procedure set by the Ministry of Health to keep up safe through the Ebola outbreak.

For more Information, please contact: Beatrice Lugalambi , General Manager Corporate Communications and Marketing, Centenary Bank

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Does the future belong to modest but focused leaders? Why humility matters https://theinvestigatornews.com/2026/05/does-the-future-belong-to-modest-but-focused-leaders-why-humility-matters/#utm_source=rss&utm_medium=rss&utm_campaign=does-the-future-belong-to-modest-but-focused-leaders-why-humility-matters https://theinvestigatornews.com/2026/05/does-the-future-belong-to-modest-but-focused-leaders-why-humility-matters/#respond Sat, 23 May 2026 10:51:11 +0000 https://theinvestigatornews.com/?p=8239 In a world defined by volatility, complexity, and relentless change, the traditional image of the all-knowing, command-and-control leader is steadily losing relevance. The modern organisation no longer thrives on authority alone; it demands adaptability, trust, and human connection. This raises a compelling question: could humility, often mistaken for weakness, be the most powerful competitive advantage of the future?At first glance, humility appears counterintuitive in leadership. After all, leaders are expected to project confidence, decisiveness, and authority. Yet, as organisations confront uncertainty, it is increasingly evident that rigid certainty can be more dangerous than thoughtful openness. Humility, in this context, is not self-doubt; it is self-awareness. It is the quiet strength to acknowledge limitations, invite diverse perspectives, and remain teachable in the face of change.

Few works capture this paradox more powerfully than “Good to Great”, where Jim Collins introduces the concept of Level 5 Leadership, a rare blend of personal humility and professional will. Collins observes that the most effective leaders are those who are “ambitious first and foremost for the cause, the organisation, and its purpose, not themselves.” This combination of humility and focus creates leaders who are both grounded and driven, capable of building enduring greatness rather than fleeting success.Humility fosters trust, and trust is the foundation of all high-performing teams. In “Leaders Eat Last”, Simon Sinek notes that great leaders prioritise the well-being of their people, creating environments where individuals feel safe to contribute and innovate. “Leadership is not about being in charge,” Sinek Simon alluded, “it is about taking care of those in your charge.” Such care is impossible without humility, the willingness to put others before ego.

In contrast, command-and-control leadership often stifles initiative and discourages dissent. In stable environments, this model may produce short-term efficiency. But in uncertain contexts, it becomes a liability. When leaders assume they have all the answers, organisations lose the very diversity of thought required to navigate complexity. Humble leaders, by contrast, create space for dialogue. They understand that insight is distributed, not centralised.The psychological dimension of humility is equally significant. Research consistently shows that leaders who demonstrate humility are more approachable, more open to feedback, and more effective at learning. In “Dare to Lead”, Brené Brown argues that vulnerability, closely linked to humility, is not a weakness but a source of courage. “Vulnerability is the birthplace of innovation, creativity and change,” she writes. For new leaders, this reframes the role of leadership from projecting perfection to embracing authenticity.Yet humility alone is not sufficient. The future does not belong to passive leaders, but to those who combine humility with focus, a disciplined commitment to purpose and results. This balance is what distinguishes effective leadership from mere likability. Humble but unfocused leaders may inspire goodwill, but they risk drifting without direction. Focus provides the strategic clarity that channels humility into impact.

A powerful illustration of this balance can be found in “The 7 Habits of Highly Effective People” by Stephen R. Covey, where the principle of “seeking first to understand, then to be understood” underscores the role of humility in effective communication. At the same time, Covey emphasises the importance of beginning with the end in mind, a reminder that clarity of vision must accompany openness of mind.Humble leaders are also better equipped to build resilient organisations. By acknowledging uncertainty and encouraging collective problem-solving, they create cultures that are adaptable rather than fragile. Employees in such environments are more engaged because they feel valued, and more innovative because they feel safe. In this sense, humility becomes a multiplier, it amplifies the intelligence and capability of the entire organisation.Moreover, humility enhances decision-making. Leaders who are willing to admit what they do not know are more likely to seek diverse inputs, challenge assumptions, and avoid costly errors. As Peter Druckerwisely noted, “The greatest danger in times of turbulence is not the turbulence, it is to act with yesterday’s logic.” Humility protects leaders from this danger by keeping them intellectually flexible and open to change.

For emerging leaders, the implications are profound. First, cultivate self-awareness. Understand your strengths, but also your blind spots. Second, listen deeply. Influence is not built through speaking more, but through understanding better. Third, remain anchored in purpose. Let humility guide your interactions, but let focus guide your direction.Ultimately, the question is not whether humility has a place in leadership, but whether leadership without humility can endure. In a world where knowledge is expanding, change is accelerating, and expectations are evolving, no single leader can possess all the answers. The leaders who will thrive are those who recognise this reality, and lead accordingly.

In a nutshell, the future belongs to the humble but focused. Not because humility diminishes authority, but because it redefines it. True authority is no longer about dominance; it is about credibility. It is not about being the smartest person in the room, but about creating a room where everyone can be smart together. In the final analysis, humility is not just a moral virtue, it is a strategic necessity. And for those willing to embrace it, it may well be the quiet force that shapes the next era of leadership excellence.

The writer is the General Manager Commercial Banking at Centenary Bank

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Centenary Group and Huawei Uganda Partner to Drive Digital Transformation and Financial Inclusion Across Uganda and Africa https://theinvestigatornews.com/2026/05/centenary-group-and-huawei-uganda-partner-to-drive-digital-transformation-and-financial-inclusion-across-uganda-and-africa/#utm_source=rss&utm_medium=rss&utm_campaign=centenary-group-and-huawei-uganda-partner-to-drive-digital-transformation-and-financial-inclusion-across-uganda-and-africa https://theinvestigatornews.com/2026/05/centenary-group-and-huawei-uganda-partner-to-drive-digital-transformation-and-financial-inclusion-across-uganda-and-africa/#respond Sat, 23 May 2026 10:35:09 +0000 https://theinvestigatornews.com/?p=8236 Centenary Rural Development Group Limited (“Centenary Group”), Uganda’s leading financial services holding group, and Huawei Technologies (Uganda) Company Limited have signed a Memorandum of Understanding (MoU), establishing a strategic partnership to accelerate the digital transformation of the Group and its subsidiaries. The signing marks the most consequential technology commitment in Centenary Group’s four-decade history; one rooted not in technology for its own sake, but in a conviction that digital transformation, done right, changes livelihoods.

The partnership is the direct result of a high-level benchmark visit undertaken in April 2026, when the Governance and Executive Leadership of Centenary Group and its subsidiary companies travelled to Huawei’s global headquarters in Shenzhen. The delegation met with Huawei’s Global Digital Finance leadership, toured technology innovation centres and saw firsthand the systems reshaping banking in markets across Asia, Africa, and beyond. The eight priorities underpinning the MoU were identified and agreed during that visit; making this a partnership shaped by direct experience, not assembled at a desk.The MoU defines eight areas of cooperation. At its core are three strategic priorities: building intelligent, AI-driven banking systems; securing the Group’s technology infrastructure against evolving cyber threats; and modernising Centenary’s data centre and application stack to support growth at scale. The remaining pillars cover human capital development, co-innovation, and joint research; ensuring the partnership creates lasting capability inside Centenary, not just technology dependency on the outside. Together, they map a staged progression from foundational digitisation through to full digital transformation, with Huawei as the Group’s technology partner at each milestone. In Centenary Group’s ambition, this is the Bank 5.0 journey — a model of banking in which artificial intelligence, cloud infrastructure and real-time data intelligence are embedded into every layer of how a bank operates, not layered on top of legacy systems

Centenary Bank, the Group’s flagship banking subsidiary serves over four million customers, the majority of whom live and work in rural and peri-urban communities across Uganda. For these customers, this partnership carries direct, tangible significance. Modern digital platforms, smarter branch networks, and AI-powered services will mean faster access to credit, more responsive support, and financial products designed around their lives. For the smallholder farmer, the market trader, and the micro-entrepreneur, this partnership is a commitment to serve them better, wherever they are.

Significance for Uganda and Key Stakeholders

The MoU is directly aligned with Uganda’s National Development Plan IV and the Digital Transformation Roadmap, which together chart the country’s course toward a digitally enabled economy  and with the National Financial Inclusion Strategy, which places accessible digital financial services at the heart of that agenda.Centenary Group’s Tier 3 Data Centre in Masaka anchors a growing digital infrastructure footprint that positions Uganda to attract further investment in the digital economy, develop high-value technology skills and strengthen its standing as a regional technology hub.For the Group’s shareholders, development partners, and community stakeholders, this MoU is a decisive commitment to long-term relevance and resilience grounded, as always, in Centenary Group’s founding mission to provide financial services to the rural and less privileged in a sustainable, values-driven manner.

Prof. John Ddumba-Ssentamu, Executive Chairman, Centenary Rural Development Group Limited said partnerships have always been at the heart of how Centenary Group has grown and this is the most significant we have signed in a generation. He noted that Huawei brings global depth and Centenary brings local mission and deep community trust.“Together, we are building something that will matter to millions of Africans who deserve the kind of digital & financial inclusion this partnership will make possible. What we witnessed in Shanghai confirmed something we already knew: AI cannot be treated as software you install and walk away from. It has to become the way an institution thinks and operates. That is the transformation Centenary Group is now committed to building,” he said.Mr. Fabian Kasi, Managing Director, Centenary Bank said banking in Uganda is changing faster than at any point in the bank’s forty-year history. He noted that customers expect more faster credit decisions, smarter services, and a bank that anticipates their needs rather than waiting for them to walk through the door. “This partnership gives Centenary Bank the technology foundation to deliver exactly that. For our four million customers and the next eight million, this is a defining moment,” he said.

Meanwhile Dr. Grace Ssekakubo, Chief Executive Officer, Centenary Technology Services Limited said Centenary Technology Services exists to make the Group’s technology ambitions a reality, and this MoU gives them direct access to Huawei’s global expertise in AI, data governance and enterprise modernisation at precisely the moment when the company is building the shared services backbone that will serve the entire Group for decades.Mr. Zhang Hao, Country Managing Director, Huawei Uganda said Africa’s financial services sector is among the most dynamic in the world and Uganda is at its leading edge. “Centenary Group’s four-decade commitment to reaching customers that formal banking has historically underserved is a mission that Huawei deeply admires and wants to amplify. We bring experience across more than 5,600 financial institutions in 80 countries and we intend to put every lesson we have learned to work here,” Hao noted.

 About Centenary Rural Development Group Limited

Centenary Rural Development Group Limited is Uganda’s leading financial services holding group, providing strategic oversight and investment to its subsidiaries in banking, technology, insurance, and community services. Its flagship subsidiary, Centenary Bank, is Uganda’s largest microfinance-oriented commercial bank, serving over four million customers nationwide. Centenary Technology Services Limited drives the Group’s digital and technology agenda. Founded in 1983 and guided by Christian values, Centenary Group’s mission is to provide relevant financial services, especially to the rural and less privileged, in a sustainable manner.

 About Huawei Technologies (Uganda) Company Limited

Huawei Technologies (Uganda) Company Limited is a subsidiary of Huawei Investment & Holding Co., Ltd., a leading global provider of ICT infrastructure and smart devices. Huawei serves as an integrated ICT partner in Uganda, driving digital transformation across public and private sectors. Globally, Huawei’s Digital Finance Business Unit has served over 5,600 financial institutions in more than 80 countries, including 53 of the world’s top 100 banks, and has partnered with over 150 global solution providers.

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NWSC unveils 2025–2030 plan targeting 26 million people amid push to cut water losses https://theinvestigatornews.com/2026/05/nwsc-unveils-2025-2030-plan-targeting-26-million-people-amid-push-to-cut-water-losses/#utm_source=rss&utm_medium=rss&utm_campaign=nwsc-unveils-2025-2030-plan-targeting-26-million-people-amid-push-to-cut-water-losses https://theinvestigatornews.com/2026/05/nwsc-unveils-2025-2030-plan-targeting-26-million-people-amid-push-to-cut-water-losses/#respond Fri, 22 May 2026 12:14:41 +0000 https://theinvestigatornews.com/?p=8227

The plan, anchored on the theme “Water for All for Health and Prosperity,” aligns with Uganda’s Vision 2040 and the Fourth National Development Plan, and comes on the back of steady growth recorded over the past five years.Between 2020 and 2025, NWSC expanded its service coverage from 258 to 287 towns, while its customer base grew from 724,000 to over one million. The population served rose from 15 million to 20 million people, with annual turnover increasing from UGX 385 billion to UGX 649 billion. Customer satisfaction has remained stable at about 80 percent.Building on this growth, the corporation now targets to increase the population served to 26 million people by 2030. The plan also includes expansion of pipeline networks by at least 500 kilometres and delivery of about 60,000 new connections annually.

NWSC is also seeking to reduce non-revenue water from about 34 percent to 28 percent, while growing annual turnover to UGX 768 billion.To deliver on these targets, the corporation estimates an investment requirement of UGX 8.2 trillion. About 60 percent of this is expected to come from internal resources, 27 percent from development partners, 6 percent from government, and 4 percent through market-based financing.Management says the strategy will focus on infrastructure expansion, environmental protection, digital transformation, improved customer experience and financial sustainability.Even with the gains made so far, NWSC acknowledges mounting pressure from rapid urbanisation, population growth, climate change and ageing infrastructure.Non-revenue water remains one of the key operational challenges. Technical assessments show that losses in parts of the system range between 10 and 15 percent, driven by illegal connections, leakages, metering inaccuracies and network inefficiencies.

The corporation also flagged challenges in water measurement, especially in systems affected by pressure variations, overhead storage and complex distribution layouts, which can affect billing accuracy.To address these gaps, NWSC is rolling out targeted reforms, including infrastructure rehabilitation, improved monitoring systems, and pilot studies to enhance metering accuracy and better understand system performance.Illegal connections and vandalism of infrastructure were also cited as persistent threats to service reliability. The corporation says it is strengthening enforcement and working more closely with security agencies and communities to protect water assets.Several water supply stabilisation projects are already delivering results, improving reliability and extending services to previously underserved areas.

NWSC says it will also scale up digital management tools to support real-time decision-making and improve operational control across its network.Management is now calling for stronger partnerships, innovation and sustained financing to deliver on the plan, stressing that expanding access to clean and safe water will require collective effort from government, development partners and the public.The corporation maintains that the new strategy positions it to close existing service gaps while sustaining growth in access, efficiency and financial performance.

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Clarification Exclusive: New Evidence Clears DOTT SERVICES in the Ex Speaker Anita Annet Among`s Luxury Vehicles and Funds Saga https://theinvestigatornews.com/2026/05/clarification-exclusive-new-evidence-clears-dott-services-in-the-ex-speaker-anita-annet-amongs-luxury-vehicles-and-funds-saga/#utm_source=rss&utm_medium=rss&utm_campaign=clarification-exclusive-new-evidence-clears-dott-services-in-the-ex-speaker-anita-annet-amongs-luxury-vehicles-and-funds-saga Tue, 19 May 2026 14:07:14 +0000 https://theinvestigatornews.com/?p=8145 KAMPALA, Uganda: In the fast-paced world of investigative journalism, the pursuit of the truth sometimes requires us to revisit our own reporting, when fresh, incontrovertible evidence comes to light. Last night in these pages, we became the source of a story linking the multinational infrastructure firm DOTT SERVICES to the procurement and gifting of a luxury Rolls-Royce Cullinan and an armored Toyota Land Cruiser to the embattled outgoing Speaker of Parliament, Anita Annet Among.

The narrative, based on intelligence provided to our news desk at the time, suggested the company was involved in facilitating high-value political gifts to the embattled politician. However, a rigorous follow-up investigation, driven by a deep-dive review of official customs registries, Uganda Revenue Authority (URA) import logs, and corporate procurement records, has fundamentally altered our understanding of the situation.

The official documentary data is definitive. DOTT SERVICES has never imported, purchased, or facilitated the transfer of these luxury vehicles. It has become evident that our publication was fed with fabricated intelligence by actors with vested interests.

Upon digging deeper into the origins of these claims, a disturbing pattern emerged. The false tips appear to be the handiwork of commercial syndicates operating within the highly competitive East African infrastructure sector. Industry insiders confirm that as competition for mega-projects intensifies, rival entities frequently resort to weaponizing the media to orchestrate corporate sabotage against successful local contractors.

To understand why this specific company was targeted, we reviewed the actual operational footprint of DOTT SERVICES. Founded in 1994, the engineering firm has spent the last 32 years expanding beyond Uganda to execute large-scale civil engineering, hydropower, and road network projects in Tanzania, the Democratic Republic of Congo, South Sudan, Zambia, the UAE, and India.

Crucially, our independent verification of regulatory compliance data shows an unblemished track record. In over three decades of operation, DOTT SERVICES has never been blacklisted or suspended by the Public Procurement and Disposal of Public Assets Authority (PPDA) or any international development funding agency.

Furthermore, we found no record of the company ever abandoning a site or having a performance guarantee cashed out due to delays or contractual failure. This is not the first time DOTT SERVICES has been the victim of sponsored media blackmail. We reviewed historical online campaigns that maliciously attributed poorly executed road works, such as sections of the Kisoro-Kabale, Hoima-Wanseko, and Kampala-Mbarara corridors, to the company.

Technical audits and contract registries later proved beyond doubt that those specific infrastructure projects were awarded to and built by entirely different construction firms. As journalists, our ultimate loyalty is to the facts. The documentary evidence firmly clears DOTT SERVICES of any involvement in the luxury vehicle saga. We formally retract the claims associating the company with these transactions and remain committed to exposing the dangerous, well-funded syndicates that attempt to manipulate the press for commercial blackmail.

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The Hidden Tax of Piracy: Details Into How Illegal Streaming Drains Africa of Jobs, Opportunity and Creative Output https://theinvestigatornews.com/2026/05/the-hidden-tax-of-piracy-details-into-how-illegal-streaming-drains-africa-of-jobs-opportunity-and-creative-output/#utm_source=rss&utm_medium=rss&utm_campaign=the-hidden-tax-of-piracy-details-into-how-illegal-streaming-drains-africa-of-jobs-opportunity-and-creative-output https://theinvestigatornews.com/2026/05/the-hidden-tax-of-piracy-details-into-how-illegal-streaming-drains-africa-of-jobs-opportunity-and-creative-output/#comments Wed, 06 May 2026 12:53:58 +0000 https://theinvestigatornews.com/?p=8035 By Rinaldi Jamugisa

While most taxes are financial, sometimes a social limitation exacts a spiritual and social toll from a country. This is the case with content piracy and illegal streaming. The theft of Africa’s creative work drains the continent of its artistic expression; its very ideas.

Creative expression is a human urge, but it can only become a full-time career when it is financially viable. Because of its fundamental importance, entire industries have been built around the sharing of artistic work. In today’s economy, this tends to take the form of digital content steaming – music, movies, series, and live televised entertainment. However, for the same reason that over-the-top (OTT) digital platforms are convenient for sharing content, they also become targets for piracy and content theft. Much-loved entertainment providers like MultiChoice, a Canal+ company, are prime targets for this type of exploitation, which often takes the form of illegal streaming.

A fundamental violation of intellectual property, illegal streaming may come free or extremely cheaply for users. It also generates significant income for the criminal syndicates that prey on the work of Africa’s artists. However, this theft of copyrighted material functions as a tax on the legitimate artists and businesses producing it. Every time a series is pirated, legitimate producers and rights-holders are robbed of fair payment. This means the series itself becomes less attractive to business investment. The threshold at which a show is worth producing becomes that much higher.

For small and growing shows, illegal streaming essentially taxes this content out of existence. Content theft means shows are not commissioned, and the crews – directors, camera operators, make-up artists, sound engineers, among others are robbed of jobs and opportunities. London-based piracy monitoring and content protection firm MUSO has found that unlicensed streaming is the predominant source of TV and film piracy, accounting for 96%. TV piracy is by far the predominant form of content piracy, and the organisation detected 229.4 million visits to pirate websites in 2023, a 6.7% increase on the year before.

Piracy is a “hidden tax” paid by creators, crews, sports bodies and customers via lost revenue. It’s also a tax on audiences, through degraded services. Globally, it’s been estimated that digital video piracy costs the entertainment industry up to $71 billion in annual losses. This impact translates into reduced taxation incomes for government, which leaves less budget for social services. IP theft at this scale is therefore a drain on the quality of life of all citizens.

For users, there are numerous risks to using illegal streaming services. Besides contravening copyright law, people subscribing to such services open themselves up to credit-card fraud. Software and devices can become infected with malware, and you run the risk of having your identity stolen. To try to remove this tax on the entertainment sector, law-enforcement authorities launch raids, issue take-down orders and even shut down infringing pirate streamers. Unfortunately, as soon as one platform is taken down, another often appears to take its place.

As Africa’s most-loved storyteller, MultiChoice operates at the nexus of the streaming ecosystem. MultiChoice creates the content that catches the imagination of Africa’s people, it supports thousands of creators who work as staff and suppliers, and it is therefore at the heart of the fight to protect that content. MultiChoice cybersecurity business Irdeto has developed sophisticated tracing and watermarking technologies, which allow them to protect more than six billion devices around the world. The company secures 7.2 -billion streams in a single month, and supports legitimate content through more than 17-billion DRM license transactions.

As a leader of the Partners Against Piracy campaign, the organisation has also helped raise awareness of the impact of illicit streaming, and how to fight it. But to ultimately lift the tax that undermines the functioning of Africa’s creative economy, to free the stories, the ideas and the cultural energy, it’s up to African audiences to take the ethical path, and to support the creators they profess to love. By making the right choices, and paying the affordable subscriptions to legitimate streaming services, we invest in Africa’s storytelling economy. It is only through our own actions that illicit streaming has the power levy such prohibitive taxes on our industry. And it is the actions of the African audiences that can remove those taxes. When users say no to pirated content, they set African creativity free.

The writer is the PR and Communications Manager, MultiChoice Uganda.

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From Salary to Possibilities With Michael Jjingo: Money rarely transforms life in loud or dramatic ways. More often, it works silently https://theinvestigatornews.com/2026/04/from-salary-to-possibilities-with-michael-jjingo-money-rarely-transforms-life-in-loud-or-dramatic-ways-more-often-it-works-silently/#utm_source=rss&utm_medium=rss&utm_campaign=from-salary-to-possibilities-with-michael-jjingo-money-rarely-transforms-life-in-loud-or-dramatic-ways-more-often-it-works-silently Wed, 29 Apr 2026 09:54:01 +0000 https://theinvestigatornews.com/?p=8030 By Michael Jjingo

Money rarely transforms life in loud or dramatic ways. More often, it works silently, reshaping futures through the habits we repeat, the choices we normalize, and the mindset we carry into every financial decision. True wealth is not built through sudden windfalls or viral success stories; it grows through discipline, patience, and intentional living.

The foundation of every healthy financial life is simple but powerful: live below your means. This is not about denying yourself joy; it is about reclaiming control. When spending consistently stays below income, money stops being a source of anxiety and becomes a tool. Lifestyle inflation, the habit of upgrading everything the moment income increases, creates the illusion of progress while quietly draining freedom. No matter how much you earn, without discipline you will always feel behind.

While discipline protects wealth, skills create income. Mastering a high- income skill can fundamentally alter your financial trajectory. Skills such as coding, sales, design, writing, public speaking, or strategic thinking allow you to solve real problems for others. Unlike a job title, skills are portable. They travel across industries, borders, and economic cycles. When income is tied to value creation rather than hours worked, your potential expands dramatically.

However, income alone does not create wealth, assets do. A job may pay the bills, but it stops paying when you stop showing up. Assets, on the other hand, continue to grow with time. Businesses, investments, real estate, intellectual property, and well-structured ventures generate value repeatedly. Shifting your mindset from “How much do I earn?” to “What do I own?” is a defining moment in any wealth journey.

Relying on one income stream is increasingly risky. Building multiple sources of income is not about working endlessly; it is about building resilience. Side businesses, consulting, dividends, rental income, online platforms, or royalties each provide a layer of security. When one stream slows down, others help stabilize your progress. Multiple incomes don’t just increase earnings, they reduce fear, and better your assurance.

One of the most underestimated tools in wealth-building is time. Starting to invest early allows compound growth to work in your favor. Time is the greatest multiplier money has. Even modest investments, when given enough time, can grow into something significant. The longer you wait, the harder money has to work later. Starting early reduces pressure and increases options.

Equally important is understanding what to avoid. Bad debt, especially debt acquired for appearances or social status, is a silent trap. Borrowing to impress others often leads to long-term stress and limited flexibility. Debt should be intentional, structured, and used to acquire or grow productive assets, not liabilities that depreciate the moment they are purchased. Another transformative habit is learning how to sell. Selling is not about manipulation; it is about communication and influence. The ability to clearly express value, persuade ethically, and build trust opens doors in business, leadership, and personal growth. Every opportunity, whether a job, a partnership, or a business deal, requires someone to believe in what you offer.

In the modern world, opportunity increasingly lives online. Expanding your digital presence allows you to offer value at scale. The internet is the largest wealth-creation platform of our time, enabling people to build audiences, businesses, and credibility beyond physical boundaries. A thoughtful digital presence can attract opportunities you never actively searched for.

Your environment also plays a critical role. Being around high achievers elevates your standards and reshapes your thinking. The people you spend time with influence what you consider normal, possible, and acceptable. Surrounding yourself with individuals who challenge you encourages growth and makes complacency uncomfortable.

True wealth extends beyond money into time freedom. Building time wealth means creating systems that reduce constant trading of hours for income. Delegation, automation, and leverage allow you to focus on high-impact activities while freeing time for family, creativity, and rest. Money is useful, but time is irreplaceable. Underlying all these habits is a commitment to lifelong learning. The world evolves rapidly, and those who remain curious stay relevant. Wealth increasingly belongs to the adaptable, to people who continuously refine their skills, broaden their thinking, and remain open to change rather than clinging to outdated models.

Finally, remember that wealth-building is a long journey, not a sprint. Sustainable progress rewards patience, consistency, and long-term thinking. Quick wins fade; strong habits endure. Those who understand this stop chasing shortcuts and start building foundations. In a nutshell, Money habits don’t change overnight. They change quietly, through daily choices made with intention. And over time, those choices turn paychecks into possibilities, effort into freedom, and income into lasting impact.

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