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    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

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    Alone and Frustrated: Irate MC Kats Tag Anti HIV NGOs as Bogus and Useless with Empty Promises Towards His Cause

    Alone and Frustrated: Irate MC Kats Tag Anti HIV NGOs as Bogus and Useless with Empty Promises Towards His Cause

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    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

    Stephen Kissa the Pace-setter

    Stephen Kissa: Unveiling the Country’s Pace-maker who set Ace Cheptegei`s World Athletics` Gold and Bronze Medals

    NRMO Canada Symposium: Minister Ruth Nankabirwa to Represent President Museveni at the 1st Ever Do

    NRMO Canada Symposium: Minister Ruth Nankabirwa to Represent President Museveni at the 1st Ever Do

    Trending Tags

    • Trump Inauguration
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    Digital Technologies Could Help Uganda’s Economy Recover Faster

    Digital Technologies Could Help Uganda’s Economy Recover Faster

    Liquid Telecom to host first cloud event of its kind in Uganda

    Liquid Telecom to host first cloud event of its kind in Uganda

    TECNO Mobile Uganda Skills Graduates Through Its Graduate Trainee Program

    TECNO mobile Uganda skills graduates through its graduate trainee program

    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    Outgoing PRAU President Cynthia Mpanga (right) hands over the key to new PRAU President Sarah Kagingo as PRAU Patron Min. Frank Tumwebaze looks on

    Hon. Frank Tumwebaze graces PRAU Governing Council Handover Ceremony

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
  • Entertainment
    • All
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    Castoff: How Sevo Used Music to Boost His Bush-war but has for 42yrs Ignored the Loud Cries for the Copyright Law

    Castoff: How Sevo Used Music to Boost His Bush-war but has for 42yrs Ignored the Loud Cries for the Copyright Law

    Rev and Groove: Mbarara City Festival Rally Set to Fire Up the Community at Booma Golf Course Grounds this February

    Rev and Groove: Mbarara City Festival Rally Set to Fire Up the Community at Booma Golf Course Grounds this February

    Alone and Frustrated: Irate MC Kats Tag Anti HIV NGOs as Bogus and Useless with Empty Promises Towards His Cause

    Alone and Frustrated: Irate MC Kats Tag Anti HIV NGOs as Bogus and Useless with Empty Promises Towards His Cause

    Thursday With Joan Bonny: When the Stranger Becomes your Hero than the People you are Familiar with, Know Better

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    Catch22 Blues: Powerful Royal Handler, Longtime Friends, Fail to Save their Pal Hope Mukasa from Luzira Jaws

    Novice Promoter Biggy Events Must Leave to Jose Chameleon Brand Billing at ‘Gwanga Mujje’ or He Dents his Legacy

    Novice Promoter Biggy Events Must Leave to Jose Chameleon Brand Billing at ‘Gwanga Mujje’ or He Dents his Legacy

  • Lifestyle
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    • Food
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    Alone and Frustrated: Irate MC Kats Tag Anti HIV NGOs as Bogus and Useless with Empty Promises Towards His Cause

    Alone and Frustrated: Irate MC Kats Tag Anti HIV NGOs as Bogus and Useless with Empty Promises Towards His Cause

    Thursday With Joan Bonny: Make them all but best resolutions are ones you do for yourself, to make you feel better about you

    Thursday With Joan Bonny: Make them all but best resolutions are ones you do for yourself, to make you feel better about you

    Bebe Cool List 2022: Afrobeat-Reggae Guru Outs His Best of the Year, Takes Leave to Lecture Saha on Good Manners

    Bebe Cool List 2022: Afrobeat-Reggae Guru Outs His Best of the Year, Takes Leave to Lecture Saha on Good Manners

    Obwakamuswaga Release Official Report on Kijjanebarora Killer Floods, Calls for Help from Government and Elsewhere

    Obwakamuswaga Release Official Report on Kijjanebarora Killer Floods, Calls for Help from Government and Elsewhere

    Thursday With Joan Bonny: When the Stranger Becomes your Hero than the People you are Familiar with, Know Better

    The Lost Friends: You still feel rejected even after trying? It wasn’t to be. You were brave. You tried. But you have to let go now

    Thursday With Joan Bonny: When the Stranger Becomes your Hero than the People you are Familiar with, Know Better

    Know Just How We Impact On Others: I think back to days when a genuine ‘have a good day’ from the store clerk lifted me

    Trending Tags

    • Golden Globes
    • Game of Thrones
    • MotoGP 2017
    • eSports
    • Fashion Week
  • Opinions
    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

    To Connect the Unconnected with Innovations towards Inclusive Growth

    To Connect the Unconnected with Innovations towards Inclusive Growth

    Cindy Sanyu

    Cindy Sanyu to headline Eastern Megafest

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COVID19UG: How Umeme Is Keeping Healthcare and Manufacturing Facilities Switched On

May 27, 2020
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As most Ugandans begin to return to work, they will be happy to find everything running and the lights on, just like at their respective homes. Behind all this has been the 1,625 men and women at Umeme; Uganda’s largest power distributor, working together in partnership with the generation and transmission partners, to keep Uganda, especially the healthcare and manufacturing facilities switched on and running.

 

Selestino Babungi, the Managing Director of Umeme Ltd

Selestino Babungi, the Managing Director of Umeme Ltd would like to applaud all our frontline healthcare workers and other individuals and institutions who are working day and night under the strategic guidance of our president, to keep this pandemic Covid-19, the deadly disease caused by the Coronavirus at bay in Uganda.

 

As guided by the President, H.E Yoweri Kaguta Museveni, while the healthcare workers fight the disease, care must be taken to keep the economy running, without compromising public health.

Umeme, accounts for over 97{0945c2a372ac1e8bbfe7cc3e10f9b82eb0b8ae872b07368d754f0396b6ef2afe} of all electricity supply in the country and we therefore understand and appreciate that we must stay at work to keep the country switched on and running. i appreciate the efforts of our 1,625 staff and contractors who have remained committed to keeping the lights on. We also appreciate the support received from the security Joint Task Force, which has continued to support us during these tough times.

But Uganda can only keep the economy running, if we are all healthy and alive, which is why I urge all of us to join hands to fight the Coronavirus by adhering to all government directives and guidelines especially staying home and practicing the various safety measures that government has so articulately communicated.

Adjusting our processes to keep Uganda switched on

At Umeme- the safety of our customers, our staff, and the public has always been a priority. In light of the directives issued by the government, Umeme has had to inevitably make adjustments in our standard operating procedures to protect our staff and subsequently the public, but also ensure we reliably keep on the lights.

First of all, to reduce the level of human interaction, we have had to scale down on the number of staff coming to work physically. This has seen us reduce the number of staff per shift. To fit within the 12-hour night curfew, we have also had to create longer shifts of 12 hours in our contact centre and work management centre. We have further relocated staff required to be at work to service centers nearest to their places of residence.

The staff rationalisations however do not affect the technical teams. We have maintained the usual technical teams who attend to faults in Kampala, Entebbe & Mukono areas. Our entire upcountry faults teams are also fully operational. The specialised teams that attend to big breakdowns and vital installations such as factories, healthcare facilities, security installations, and other vital facilities are on standby.

The decongestion on our roads has also allowed us to respond to emergencies and technical faults faster and timelier. This is why for example even with the reduced workforce, our service levels remain high.

 

Umeme keeping health and manufacturing facilities running

Most referral health facilities, except Mulago National Referral Hospital, do not have dedicated power lines. They share these power lines with other users in the community in which these facilities are located. To ensure maximum efficiency during this delicate period, Umeme carried out preventive inspections and maintenance on these lines and the supporting substations to enhance their performance. We have also made sure that any emerging faults on these lines are prioritised ahead of other faults for faster restoration of supply.

Also the pre-paid meters to health facilities were replenished with credit to ensure continuity of supply without disconnection.

The continued investment in the distribution grid has significantly contributed to its stability and reliability. For this year, the plan is to invest a further US$ 80 million in substations, line works, and expansion of distribution zones. We also aim to convert the remaining 150,000 postpaid customers to pre-paid metering.

Protecting Umeme Staff and their families

For the safety of our staff, Umeme complies with the Ministry of Health Guidelines on CoVID-19 and has provided the required personal protective equipment like working goggles, hand sanitizers, vehicle sanitizers, and gloves, etc. Our field technical teams are under strict instructions to adhere to Ministry of Health guidelines while attending to network operations and technical customer service requests.

We urge the public to boost the efficacy of these initiatives by equally practicing the ministry of health guidelines, especially maintaining the recommended 4 meters social distance while dealing with our staff.

The investments in technology have enabled us to continue serving our customers through the use of digital channels at our contact centre, payments through digital channels, remote network management through the use of SCADA and remote working of our staff. Our operations would have been significantly derailed during the lockdown period if we had not embraced technology over the years.

Let us stay safe, stay home, and save lives.

Written by Selestino Babungi.

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