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    Deal: Over 50,000 Housing Units to be supplied as NWSC and NHCC Sign Water Partnership MOU

    From Streams to Screens: Here Unveiling the IT and Digital Transformation of Uganda`s National Water and Sewerage Corporation Corp

    Stealing A Glance at Balokole Polls: Pastor Kyazze Takes Early Lead as Bisiyaga Assumes the Center Stage at The Election of New Leadership Today

    Stealing A Glance at Balokole Polls: Pastor Kyazze Takes Early Lead as Bisiyaga Assumes the Center Stage at The Election of New Leadership Today

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

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    Digital Technologies Could Help Uganda’s Economy Recover Faster

    Digital Technologies Could Help Uganda’s Economy Recover Faster

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    Liquid Telecom to host first cloud event of its kind in Uganda

    TECNO Mobile Uganda Skills Graduates Through Its Graduate Trainee Program

    TECNO mobile Uganda skills graduates through its graduate trainee program

    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    Outgoing PRAU President Cynthia Mpanga (right) hands over the key to new PRAU President Sarah Kagingo as PRAU Patron Min. Frank Tumwebaze looks on

    Hon. Frank Tumwebaze graces PRAU Governing Council Handover Ceremony

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

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    FUBA Announced, Nam Blazers Contested, Withdrew and indeed, NBL Playoffs Fittings are Sounded without Nam, Hence Action Starts to Bore

    FUBA Announced, Nam Blazers Contested, Withdrew and indeed, NBL Playoffs Fittings are Sounded without Nam, Hence Action Starts to Bore

    Bring We Chew! President Museveni’s Endorsement of a State-of-the-art Indoor Facility at Lugogo Gives Corrupt Sports Officials Another Phase of Chewing

    Bring We Chew! President Museveni’s Endorsement of a State-of-the-art Indoor Facility at Lugogo Gives Corrupt Sports Officials Another Phase of Chewing

    Fare Thee Well Darling: Delicately Voiced Singer Evelyn Nakabira ‘Lagu’ Goes Home Sad and Disappointed but with a Hope-filled Smile

    Fare Thee Well Darling: Delicately Voiced Singer Evelyn Nakabira ‘Lagu’ Goes Home Sad and Disappointed but with a Hope-filled Smile

    Micho: The `Serbian Wol-Off`s Second Marriage Whose Divorce was Simply a Waste of Time, One With Magogo and Not for Football

    Micho: The `Serbian Wol-Off`s Second Marriage Whose Divorce was Simply a Waste of Time, One With Magogo and Not for Football

    Fahad Kawooya aka Uncle Bean: The Suzan Makula and Bujingo Villain who has Beaten all Odds to Miraculously get his Canada Dream Come True

    Fahad Kawooya aka Uncle Bean: The Suzan Makula and Bujingo Villain who has Beaten all Odds to Miraculously get his Canada Dream Come True

    MC Kats Set to Dent his Uganda Entertainment Profile and Enter the Gates of Hell if He Doesn’t Back Off the Consistent and Principled Alien Skin

    MC Kats Set to Dent his Uganda Entertainment Profile and Enter the Gates of Hell if He Doesn’t Back Off the Consistent and Principled Alien Skin

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    Trouble as Ministry of Internal Affairs is drawn into a High-Stakes Child Custody Battle Involving a Prominent City Car Dealer being Accused of Immigration Influence

    Trouble as Ministry of Internal Affairs is drawn into a High-Stakes Child Custody Battle Involving a Prominent City Car Dealer being Accused of Immigration Influence

    Tribute to Elly Wamala: Remembering the Ever-Green Icon, the Father of Uganda’s Music Recording Industry and His Unforgettable Legacy

    Tribute to Elly Wamala: Remembering the Ever-Green Icon, the Father of Uganda’s Music Recording Industry and His Unforgettable Legacy

    Musambwa Goes Dormant: Government Soldiers Secure Buganda’s Mysterious Shrine Amidst Renovations of Mandela National Stadium”

    Musambwa Goes Dormant: Government Soldiers Secure Buganda’s Mysterious Shrine Amidst Renovations of Mandela National Stadium”

    Finding Peace and Healing: Sleeping with your biggest enemy sounds illogical! It is hard to safely put up with the real source of the trauma but…

    Finding Peace and Healing: Sleeping with your biggest enemy sounds illogical! It is hard to safely put up with the real source of the trauma but…

    Cross-Border Collaboration: Uganda’s NWSC and Malawi’s LWB Forge Strong Ties in Urban Sewerage Management

    Cross-Border Collaboration: Uganda’s NWSC and Malawi’s LWB Forge Strong Ties in Urban Sewerage Management

    ROARING MAJESTY: Taking You Around the Wilderness Trenches and Unravelling the Epic Saga of the King of The Jungle and His Fight for Survival

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    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

    To Connect the Unconnected with Innovations towards Inclusive Growth

    To Connect the Unconnected with Innovations towards Inclusive Growth

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    Cindy Sanyu to headline Eastern Megafest

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    Deal: Over 50,000 Housing Units to be supplied as NWSC and NHCC Sign Water Partnership MOU

    From Streams to Screens: Here Unveiling the IT and Digital Transformation of Uganda`s National Water and Sewerage Corporation Corp

    Stealing A Glance at Balokole Polls: Pastor Kyazze Takes Early Lead as Bisiyaga Assumes the Center Stage at The Election of New Leadership Today

    Stealing A Glance at Balokole Polls: Pastor Kyazze Takes Early Lead as Bisiyaga Assumes the Center Stage at The Election of New Leadership Today

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Tech
    • All
    • Apps
    • Gadget
    • Mobile
    • Startup
    Digital Technologies Could Help Uganda’s Economy Recover Faster

    Digital Technologies Could Help Uganda’s Economy Recover Faster

    Liquid Telecom to host first cloud event of its kind in Uganda

    Liquid Telecom to host first cloud event of its kind in Uganda

    TECNO Mobile Uganda Skills Graduates Through Its Graduate Trainee Program

    TECNO mobile Uganda skills graduates through its graduate trainee program

    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    Outgoing PRAU President Cynthia Mpanga (right) hands over the key to new PRAU President Sarah Kagingo as PRAU Patron Min. Frank Tumwebaze looks on

    Hon. Frank Tumwebaze graces PRAU Governing Council Handover Ceremony

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
  • Entertainment
    • All
    • Gaming
    • Movie
    • Music
    FUBA Announced, Nam Blazers Contested, Withdrew and indeed, NBL Playoffs Fittings are Sounded without Nam, Hence Action Starts to Bore

    FUBA Announced, Nam Blazers Contested, Withdrew and indeed, NBL Playoffs Fittings are Sounded without Nam, Hence Action Starts to Bore

    Bring We Chew! President Museveni’s Endorsement of a State-of-the-art Indoor Facility at Lugogo Gives Corrupt Sports Officials Another Phase of Chewing

    Bring We Chew! President Museveni’s Endorsement of a State-of-the-art Indoor Facility at Lugogo Gives Corrupt Sports Officials Another Phase of Chewing

    Fare Thee Well Darling: Delicately Voiced Singer Evelyn Nakabira ‘Lagu’ Goes Home Sad and Disappointed but with a Hope-filled Smile

    Fare Thee Well Darling: Delicately Voiced Singer Evelyn Nakabira ‘Lagu’ Goes Home Sad and Disappointed but with a Hope-filled Smile

    Micho: The `Serbian Wol-Off`s Second Marriage Whose Divorce was Simply a Waste of Time, One With Magogo and Not for Football

    Micho: The `Serbian Wol-Off`s Second Marriage Whose Divorce was Simply a Waste of Time, One With Magogo and Not for Football

    Fahad Kawooya aka Uncle Bean: The Suzan Makula and Bujingo Villain who has Beaten all Odds to Miraculously get his Canada Dream Come True

    Fahad Kawooya aka Uncle Bean: The Suzan Makula and Bujingo Villain who has Beaten all Odds to Miraculously get his Canada Dream Come True

    MC Kats Set to Dent his Uganda Entertainment Profile and Enter the Gates of Hell if He Doesn’t Back Off the Consistent and Principled Alien Skin

    MC Kats Set to Dent his Uganda Entertainment Profile and Enter the Gates of Hell if He Doesn’t Back Off the Consistent and Principled Alien Skin

  • Lifestyle
    • All
    • Fashion
    • Food
    • Health
    • Travel
    Trouble as Ministry of Internal Affairs is drawn into a High-Stakes Child Custody Battle Involving a Prominent City Car Dealer being Accused of Immigration Influence

    Trouble as Ministry of Internal Affairs is drawn into a High-Stakes Child Custody Battle Involving a Prominent City Car Dealer being Accused of Immigration Influence

    Tribute to Elly Wamala: Remembering the Ever-Green Icon, the Father of Uganda’s Music Recording Industry and His Unforgettable Legacy

    Tribute to Elly Wamala: Remembering the Ever-Green Icon, the Father of Uganda’s Music Recording Industry and His Unforgettable Legacy

    Musambwa Goes Dormant: Government Soldiers Secure Buganda’s Mysterious Shrine Amidst Renovations of Mandela National Stadium”

    Musambwa Goes Dormant: Government Soldiers Secure Buganda’s Mysterious Shrine Amidst Renovations of Mandela National Stadium”

    Finding Peace and Healing: Sleeping with your biggest enemy sounds illogical! It is hard to safely put up with the real source of the trauma but…

    Finding Peace and Healing: Sleeping with your biggest enemy sounds illogical! It is hard to safely put up with the real source of the trauma but…

    Cross-Border Collaboration: Uganda’s NWSC and Malawi’s LWB Forge Strong Ties in Urban Sewerage Management

    Cross-Border Collaboration: Uganda’s NWSC and Malawi’s LWB Forge Strong Ties in Urban Sewerage Management

    ROARING MAJESTY: Taking You Around the Wilderness Trenches and Unravelling the Epic Saga of the King of The Jungle and His Fight for Survival

    ROARING MAJESTY: Taking You Around the Wilderness Trenches and Unravelling the Epic Saga of the King of The Jungle and His Fight for Survival

    Trending Tags

    • Golden Globes
    • Game of Thrones
    • MotoGP 2017
    • eSports
    • Fashion Week
  • Opinions
    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

    To Connect the Unconnected with Innovations towards Inclusive Growth

    To Connect the Unconnected with Innovations towards Inclusive Growth

    Cindy Sanyu

    Cindy Sanyu to headline Eastern Megafest

  • Crime news
  • Politics
  • Business
  • Interviews
  • CIP Records
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Bullet in Own Foot: StarTimes Stab in Own Back as Their Customers Rise to Scoop Billions from Their Coffers Over Unauthorized Ads on Their Platforms

But the same have returned after several years, to not only haunt them, but to threaten their brand and business stand in Uganda as well

June 1, 2023
inBusiness, Crime news, Featured
Bullet in Own Foot: StarTimes Stab in Own Back as Their Customers Rise to Scoop Billions from Their Coffers Over Unauthorized Ads on Their Platforms

Bruce August (Extreme left) at the completion of 2nd Phase of the 10000 Villages Satelite project officiated over by ICT Minister Dr. Chris Baryomunsi (2nd R). Right is Startimes PRO Aldrine Nsubuga Snr. (Courtesy Photo)

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The rich Luganda language got adages which are always used to fittingly suit a certain terrible situation. One of them goes thus; Gyotega amaggwa gyebakugobera; literally meaning, that where you set a thorny trap is where your pursuers direct you upon that uninvited chase. Another one? It goes like; Ennyanja etta agimanyidde. This directly translates thus; the lake kills those with proven expertise of it.

The two proverbs above explain well, the conundrum in whose center, Star Dtv (StarTimes) comfortably set themselves in. But the same have returned after several years, to not only haunt them, but to threaten their brand and business standing in Uganda as well. It all started when the Chinese Company, just like many other foreign investor entities, tend to take Ugandans for granted.

Knowing them typical Ugandans and their laxity when it comes to fighting for their economic rights, StarTimes largely took this stance to their advantage. They freely started, and steadily maintained running averts of their own brand, onto all their subscriber Television Companies` screens for years. They would shamelessly, say on thousands of times, run their unsolicited and hence unpaid for scrolls on all screens of their customers.

“The above allegations, if proven, would be in breach of the Uganda Communications Act, 2013, Regulation 27 of the Uganda Communications (Content) Regulations 2019, Regulation 6 (2) of the Uganda Communications (Competition) Regulations 2019 and the Advertising standards,” Irene Kagwa Sewankambo, the ED UCC wrote to the Managing Director, Star DTV (Uganda) Limited on April 12th 2023.

The said allegations stem from a complaint earlier lodged with UCC, by some Television owners, going through their umbrella association of National Association of Broadcasters (NAB), on March 5th 2023. In turn, NAB registered the services of young but formidable lawyers of Muliko and Company Advocates.

In our investigation of this highly protected case which might bring StarTimes` brand cracking down like a pack of cards in just a wink, we learnt that the complainants` concern started with subscriber clients who complained that StarTimes was continuously advertising through scrolls on their different channel programs “without approval or notification to the owner broadcasters which illegal vice always affected the picture and broadcast quality of the television channels.

Setting our foot into the investigation, we approached StarTimes Uganda Ag. CEO August Bruce via his known telephone number. But all our efforts were in vain as he never replied to our messages. Nevertheless, the PRO Aldrine Nsubuga picked our calls, but he excused self from knowledge of the scandal, claiming he was on leave. He nonetheless promised to get back to us upon his return, a promise he is yet to fulfill.

However, our breakthrough was through Kenneth Kazooba, the Director – Media Content and Partnerships and hence, the line officer. In his response to ours, Kenneth mildly admitted to them having run on their subscribers` numbers without a pay. But in the email to our CEO Ndawula Stanley on May 24th 2023, he was fast to announce that the matter, which he termed a “misunderstanding” had been resolved via an “appropriate clarification.” He however fell short of naming who, of them and their subscribers, had misunderstood what!

StarTimes Response Verbatim

“Dear Mr. Ndawula,

Startimes appreciates your reaching out with regard to the said matter. Our knowledge is that, indeed, this matter was raised through UCC and has since been addressed appropriately. As far as StarTimes is concerned, this was a misunderstanding, to which we made the appropriate clarification.

We therefore, are not aware of any NAB member who is currently unhappy with this matter, or any other matter in our relationship. If there is any other matter yet to be brought to our attention, StarTimes will be happy to address it in our usual respectful and cordial manner. We thank you with kind regards; Kenneth Kazooba, Director – Media Content and Partnerships.”

The List of Registered Televisions in Uganda

Going deeper for starters, we understand that like to other providers who include Dstv, Zuku and GoTv, Ugandan televisions pay Subscriber fees through their nose, to StarTimes. These are almost all the sixty-five (65) registered stations which include; Ark TV, Azam TV, STV, Spirit TV, Boom Africa, Bunyoro TV, Bukedde TV 1, Bukedde TV 2, TV West, UBC TV, Urban TV, Top TV, Breakthrough TV, Excel TV, Family TV, Kingdom TV, HTV, Hunter TV, KSTV, B24, Kings TV/ Good News TV, Smart 24 TV, Planet TV and Ndejje TV.

Others are; Gugudde TV, Moon TV, Channel 44, NBS TV, NBS SPORT, Sanyuka TV, Tagy Television, Rest TV Uganda, Salt TV, Star TV, Bukalango TV, 3ABN TV, Uganda Catholic Television, Glorious TV, King TV, NTV, Spark TV, GTV, KBS TV, West Nile TV, Success TV, Wakiso Television / WTV, Bunyoro TV, BABA TV, Fresh TV55, HGH TV, BBS Terefayina, Life TV, Delta TV, ABS TV, Dream TV, Salam TV Ltd, NYCE TV, Manifest Media TV, Rite TV, Albayan TV, FUFA TV, TM TV, SKY TV, TBS TV, and Galaxy TV.

Whereas StarTimes can play down this possible scandal of the year, any, or all of the above-mentioned televisions can prove them day dreamers. In case the case before UCC gets home, URA is likely to join the game by claiming the unregistered revenue therein. The UCC letter winds thus; “WHEREFORE, in accordance with sections 5(1) (b), (i), (x), and 45 of the Uganda Communications Act, 2013, the Commission has commenced investigations into the above complaint and hereby requires the management of Star DTV Uganda Limited to: submit written representation in response to the above allegations, submit all the Channel Carriage Agreement executed between Star DTV Uganda Limited and other local television/ radio channels that are carried on the different STAR DTV platforms.” Watch this space…

Author Profile

Darren Namatovu
Darren Namatovu
Darren Namatovu is practicing journalist and a University Education Student
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  • FeaturedAugust 19, 2023Museveni to Youth: Avoid Adopting Harmful Ideologies Like Tribalism but Prioritize Discipline and Education for the Betterment of Uganda’s Future
  • EducationJune 22, 2023Worrying Revelation: At Least 236 million Students Across Continent Africa were Disrupted by Covid-19 Pandemic
  • BusinessJune 1, 2023Bullet in Own Foot: StarTimes Stab in Own Back as Their Customers Rise to Scoop Billions from Their Coffers Over Unauthorized Ads on Their Platforms
  • Crime newsMay 29, 2023Making Sense of the Assented to Uganda`s Anti-Homosexuality Act 2023: Walking Around the Beauty and the Ugly in the Wake of LGBTQ+ People Backlash
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