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    Deal: Over 50,000 Housing Units to be supplied as NWSC and NHCC Sign Water Partnership MOU

    From Streams to Screens: Here Unveiling the IT and Digital Transformation of Uganda`s National Water and Sewerage Corporation Corp

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    Trouble as Ministry of Internal Affairs is drawn into a High-Stakes Child Custody Battle Involving a Prominent City Car Dealer being Accused of Immigration Influence

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    Deal: Over 50,000 Housing Units to be supplied as NWSC and NHCC Sign Water Partnership MOU

    From Streams to Screens: Here Unveiling the IT and Digital Transformation of Uganda`s National Water and Sewerage Corporation Corp

    Stealing A Glance at Balokole Polls: Pastor Kyazze Takes Early Lead as Bisiyaga Assumes the Center Stage at The Election of New Leadership Today

    Stealing A Glance at Balokole Polls: Pastor Kyazze Takes Early Lead as Bisiyaga Assumes the Center Stage at The Election of New Leadership Today

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Fake Blackmail: Let Ham Deliver Nakivubo Stadia instead of Labeling Bond Okello, Audrine Nsubuga Unpatriotic

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    Heroine! Presidency Minister Milly Babalanda Saves Kyabazinga from Physical Assault at the Canada Busoga Symposium

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    All Royal: HRH Kamuswaga Concludes His Official Trip to California with Lots of Investors` Attraction to Kooki Kingdom

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

    Of Daily Monitor’s 30th Well-Earned Birth Bazaar And the Tough Scribes That Have kept M7`s Sleep in Constant Check

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Tech
    • All
    • Apps
    • Gadget
    • Mobile
    • Startup
    Digital Technologies Could Help Uganda’s Economy Recover Faster

    Digital Technologies Could Help Uganda’s Economy Recover Faster

    Liquid Telecom to host first cloud event of its kind in Uganda

    Liquid Telecom to host first cloud event of its kind in Uganda

    TECNO Mobile Uganda Skills Graduates Through Its Graduate Trainee Program

    TECNO mobile Uganda skills graduates through its graduate trainee program

    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    Outgoing PRAU President Cynthia Mpanga (right) hands over the key to new PRAU President Sarah Kagingo as PRAU Patron Min. Frank Tumwebaze looks on

    Hon. Frank Tumwebaze graces PRAU Governing Council Handover Ceremony

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
  • Entertainment
    • All
    • Gaming
    • Movie
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    FUBA Announced, Nam Blazers Contested, Withdrew and indeed, NBL Playoffs Fittings are Sounded without Nam, Hence Action Starts to Bore

    FUBA Announced, Nam Blazers Contested, Withdrew and indeed, NBL Playoffs Fittings are Sounded without Nam, Hence Action Starts to Bore

    Bring We Chew! President Museveni’s Endorsement of a State-of-the-art Indoor Facility at Lugogo Gives Corrupt Sports Officials Another Phase of Chewing

    Bring We Chew! President Museveni’s Endorsement of a State-of-the-art Indoor Facility at Lugogo Gives Corrupt Sports Officials Another Phase of Chewing

    Fare Thee Well Darling: Delicately Voiced Singer Evelyn Nakabira ‘Lagu’ Goes Home Sad and Disappointed but with a Hope-filled Smile

    Fare Thee Well Darling: Delicately Voiced Singer Evelyn Nakabira ‘Lagu’ Goes Home Sad and Disappointed but with a Hope-filled Smile

    Micho: The `Serbian Wol-Off`s Second Marriage Whose Divorce was Simply a Waste of Time, One With Magogo and Not for Football

    Micho: The `Serbian Wol-Off`s Second Marriage Whose Divorce was Simply a Waste of Time, One With Magogo and Not for Football

    Fahad Kawooya aka Uncle Bean: The Suzan Makula and Bujingo Villain who has Beaten all Odds to Miraculously get his Canada Dream Come True

    Fahad Kawooya aka Uncle Bean: The Suzan Makula and Bujingo Villain who has Beaten all Odds to Miraculously get his Canada Dream Come True

    MC Kats Set to Dent his Uganda Entertainment Profile and Enter the Gates of Hell if He Doesn’t Back Off the Consistent and Principled Alien Skin

    MC Kats Set to Dent his Uganda Entertainment Profile and Enter the Gates of Hell if He Doesn’t Back Off the Consistent and Principled Alien Skin

  • Lifestyle
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    • Food
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    Trouble as Ministry of Internal Affairs is drawn into a High-Stakes Child Custody Battle Involving a Prominent City Car Dealer being Accused of Immigration Influence

    Trouble as Ministry of Internal Affairs is drawn into a High-Stakes Child Custody Battle Involving a Prominent City Car Dealer being Accused of Immigration Influence

    Tribute to Elly Wamala: Remembering the Ever-Green Icon, the Father of Uganda’s Music Recording Industry and His Unforgettable Legacy

    Tribute to Elly Wamala: Remembering the Ever-Green Icon, the Father of Uganda’s Music Recording Industry and His Unforgettable Legacy

    Musambwa Goes Dormant: Government Soldiers Secure Buganda’s Mysterious Shrine Amidst Renovations of Mandela National Stadium”

    Musambwa Goes Dormant: Government Soldiers Secure Buganda’s Mysterious Shrine Amidst Renovations of Mandela National Stadium”

    Finding Peace and Healing: Sleeping with your biggest enemy sounds illogical! It is hard to safely put up with the real source of the trauma but…

    Finding Peace and Healing: Sleeping with your biggest enemy sounds illogical! It is hard to safely put up with the real source of the trauma but…

    Cross-Border Collaboration: Uganda’s NWSC and Malawi’s LWB Forge Strong Ties in Urban Sewerage Management

    Cross-Border Collaboration: Uganda’s NWSC and Malawi’s LWB Forge Strong Ties in Urban Sewerage Management

    ROARING MAJESTY: Taking You Around the Wilderness Trenches and Unravelling the Epic Saga of the King of The Jungle and His Fight for Survival

    ROARING MAJESTY: Taking You Around the Wilderness Trenches and Unravelling the Epic Saga of the King of The Jungle and His Fight for Survival

    Trending Tags

    • Golden Globes
    • Game of Thrones
    • MotoGP 2017
    • eSports
    • Fashion Week
  • Opinions
    UNBS closes Sunshare factory over failure to comply with Standards

    UNBS closes Sunshare factory over failure to comply with Standards

    UG Pineapple at B&W

    It was Blankets and Pineapple Waragi as SA’s Distruction Boys entertain Kampala

    To Connect the Unconnected with Innovations towards Inclusive Growth

    To Connect the Unconnected with Innovations towards Inclusive Growth

    Cindy Sanyu

    Cindy Sanyu to headline Eastern Megafest

  • Crime news
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  • Interviews
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From Streams to Screens: Here Unveiling the IT and Digital Transformation of Uganda`s National Water and Sewerage Corporation Corp

Through the deployment of advanced sensors, meters, and supervisory control and data acquisition (SCADA) systems, NWSC can collect and analyze an extensive amount

June 26, 2023
inBusiness, Featured, Science
Deal: Over 50,000 Housing Units to be supplied as NWSC and NHCC Sign Water Partnership MOU

NWSC MD Eng. Dr. Silver Mugisha (Courtesy Photo)

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In the modern digital age, information technology (IT) has emerged as a vital enabler across numerous industries. One such industry benefiting from this technological revolution is the National Water and Sewerage Corporation (NWSC) in Uganda.

As the organization responsible for delivering clean and safe water to communities, NWSC has experienced a significant transformation through the integration of IT systems and solutions, revolutionizing its operations and services.

At the forefront of this IT revolution within NWSC are real-time monitoring and control systems. Through the deployment of advanced sensors, meters, and supervisory control and data acquisition (SCADA) systems, NWSC can collect and analyze an extensive amount of data related to water quality, consumption, pressure levels, and infrastructure performance.

This wealth of information empowers the corporation to promptly detect and address issues such as leaks, pressure variations, and equipment malfunctions. By minimizing service disruptions and ensuring the efficient operation of water distribution networks, NWSC guarantees the delivery of uninterrupted water services to communities. Effective asset management and maintenance are vital to the reliable and cost-effective operation of a water utility like NWSC.

IT systems offer sophisticated tools and technologies that facilitate asset management throughout the entire lifecycle. Systems such as the geographic information system (GIS) enable NWSC to track asset performance, schedule preventive and predictive maintenance activities, optimize repair and replacement decisions, and ensure regulatory compliance.

By leveraging IT, NWSC can extend the lifespan of critical infrastructure assets, enhance operational efficiency, and reduce costs associated with unplanned downtime and emergency repairs. The abundance of data generated by IT systems presents NWSC with a unique opportunity for data-driven decision making. Advanced analytics, machine learning algorithms, and predictive modeling enable NWSC to derive valuable insights from large and complex datasets.

This empowers the corporation to make informed decisions regarding water supply management, infrastructure planning, demand forecasting, conservation initiatives, and investment prioritization. By harnessing the power of data, NWSC optimizes resource allocation, enhances operational efficiency, and promotes sustainable practices by identifying opportunities for water conservation and improving the overall performance of its systems.

Information technology also plays a pivotal role in enhancing customer service and engagement within NWSC. Customer Relationship Management Systems (CRM) enable the corporation to streamline billing processes, automate meter reading, and efficiently handle customer inquiries. Online portals and mobile applications, such as the E-Services portal and Nwsc Mobile App, provide customers with convenient access to their consumption data, billing information, payment options, and the ability to report and track service requests.

Moreover, IT systems facilitate proactive communication between NWSC and its customers, enabling the dissemination of information regarding water conservation measures, planned outages, water quality updates, and public health advisories. Through digital platforms like Twitter, Facebook, and Instagram, NWSC promotes customer satisfaction, fosters engagement, and empowers consumers to actively participate in water conservation efforts.

As NWSC increasingly relies on interconnected IT systems, ensuring robust cybersecurity measures is of paramount importance. The potential for cyber threats to disrupt operations, compromise data integrity, and even jeopardize public health underscores the critical need for comprehensive cybersecurity strategies.

NWSC has implemented robust cybersecurity infrastructure, including firewalls, intrusion detection systems, encryption protocols, and employee training programs. Regular audits and vulnerability assessments have helped identify potential weaknesses and mitigate risks. By prioritizing cybersecurity, NWSC has successfully safeguarded critical infrastructure, maintained operational resilience, and protected sensitive customer information.

In conclusion, information technology has become an indispensable tool for the National Water and Sewerage Corporation. Its transformative role is evident in various aspects of the corporation’s operations, including real-time monitoring, asset management, data-driven decision making, customer service, and cybersecurity. By leveraging IT systems and solutions, NWSC enhances operational efficiency, optimizes resource management, improves customer satisfaction, and promotes sustainable practices. The integration of IT has revolutionized NWSC’s ability to provide reliable and uninterrupted water services to communities, ensuring a better quality of life for the people of Uganda.

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Robert Ndawula
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